Hospice New Zealand

National Standards

Updated October 2014

Hospice New Zealand has a role in promoting quality palliative care, as do our member hospices. Hospice New Zealand promotes the development of quality hospice services in New Zealand by developing standards for care – the first edition of the Standards was realised in 1987. The second edition of the Standards was realised in 2001. The third edition of the Hospice New Zealand Standards has been developed to support and enhance quality of care for patients with life limiting illness.

If we are to make a difference to the quality of end of life care for all people all the time then the national standards need to be applicable to all settings. Hospice New Zealand has the mandate to produce these Standards for their members and we would welcome and support other providers of end of life care to work towards achieving these also.

Purpose of the Standards
Hospice New Zealand’s vision is that all people in New Zealand have equitable access to the best possible care as they approach the end of their life and die.
The Hospice New Zealand Standards for palliative care (the national standards) can be used to support quality management and improvement activities at a local, regional or national level. Quality improvement practices are an opportunity to reflect on what we do well, validating the care we provide, do more of what works well for people and refine what is not working so well. The self review framework is a flexible and enabling process, with many ways to demonstrate or evidence achievement of the standards.

Project progress
The project has resulted in the HNZ Standards for Palliative Care and quality review programme, released April 2012. Most hospices have completed at least one cycle of the self review programme and almost half have completed the peer review programme, supported by the HNZ Peer Mentors.

These peer mentors are:

Jenny Matthews - Clinical Leader, Hospice North Shore

Suzanne Brocx - Previously Northland Regional Education Advisor and currently contractor to Hospice NZ

Anne Morgan - Practice Advisor, Hospice NZ

Karen Franklin - Nurse Leader, Cranford Hospice

Debbie Penlington - Director of Nursing, Waipuna Hospice

Dr Annabel Dunn - Medical Specialist, Mary Potter Hospice

Wayne Naylor - Director of Nursing, Hospice Waikato

Sharon Stewart - Clinical Nurse Leader, Otago Community Hospice

Karen Anderson - CEO, Hospice Wanganui

Clare Greensmith - previously psychotherapist, Otago Community Hospice - currently contracted to Hospice NZ. 

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